Useful Contacts & Helplines

No matter what your life circumstances, you deserve the help you want. As you search for this within the different resources shared here, or indeed not given above, remember you are your own best expert and listen to your body. If you don’t feel a particular resource is helpful for you it is okay to move away from it. Keep searching until you find the help that is right for you.

UK Contacts
Global Contacts

  • DViP (Domestic Violence Intervention Project)
    www.dvip.org
    Tel: 0207 633 9181

  • Galop (LGBT+ anti-abuse charity)
    www.galop.org.uk
    National Helpline for LGBT+ Victims and Survivors of Abuse and Violence
    Tel: 0800 999 5428 (run by Galop)

  • Hourglass (elder abuse)
    www.wearehourglass.org
    Tel: 0808 808 8141

  • Karma Nirvana (honour-based abuse in the UK)
    www.karmanirvana.org.uk
    Tel: 0800 5999 247

  • ManKind Initiative (male victims of domestic abuse)
    www.mankind.org.uk
    Tel: 0808 800 1170

  • NAPAC (National Association for People Abused in Childhood)
    www.napac.org.uk
    Tel: 0808 801 0331 (Mon–Fri)

  • National Domestic Violence Helpline (run by Refuge)
    www.refuge.org.uk
    Tel: 0808 2000 247

  • National Stalking Helpline
    www.suzylamplugh.org
    Tel: 0808 8020300

  • NSPCC (children at risk)
    www.nspcc.org.uk
    Tel: 0808 800 5000;
    confidential advice and support for those aged 18 and under,
    Tel: 0800 1111

Help & Support Organisations

UK

Scotland

  • Live Fear Free Helpline (providing help and advice about violence against women, domestic abuse and sexual abuse)
    www.gov.wales/live-fear-free
    Tel: 0808 80 10 800

Wales

Ireland

Legal advice, separation,
divorce/child contact,
other help and support organisations

In an emergency

In the UK, if you are in immediate danger always call 999. You can call 101 in a non-emergency or attend a police station in person to report an incident.

All UK police websites are listed through the UK Police Service Portal at www.police.uk or you can report a crime via the confidential online form.

If you have a hearing or speech impairment, use the textphone service 18000 or text on 999 if you’ve pre-registered with the emergency SMS service.

The Silent Solution

If you’re in an emergency and need police help, but are scared to make a noise or can’t speak, the Silent Solution enables you, by calling 999 from a mobile, to inform police you have a genuine emergency.

1. Dial 999.
2. Listen to the questions from the operator.
3. Respond by coughing or tapping your device if you can.
4. If prompted, press 55 to let the operator know it’s a genuine emergency, and you’ll be put through to police.

MyNARA (personal recovery guide) www.mynara.app/road-torecovery
The MyNARA app has a free version that enables victims and survivors to take steps towards reclaiming their lives, with practical guidance and the assurance that they are not alone on their journey.

NO MORE Global Directory (directory listing global domestic violence hotlines and services) www.nomoredirectory.org

Help & Support Organisations

Global

India

  • Swayam (help and advice for women and children facing violence)
    https://swayam.info
    Tel: +91 98307 72814

  • If you are in immediate danger, call 000

  • 1800RESPECT service (national counselling service for domestic, family and sexual violence, including psychological abuse)
    www.1800respect.org.au/violence-and-abuse/psychologicalabuse
    Tel: 1800 737 732

  • Aboriginal and/or Torres Strait Islander people can call
    13 YARN (1392 76) for confidential support.

  • Healthdirect helpline (known as NURSE-ON-CALL in Victoria)
    Tel: 1800 022 222. A registered nurse is available to speak with you 24 hours a day

  • Family Relationship Advice Line
    Tel: 1800 050 321

Australia

  • Kids Helpline
    Tel: 1800 55 1800

  • Lifeline for crisis support
    Tel: 13 11 14

  • Local mental health services, call Medicare Mental Health
    Tel: 1800 595 212

  • National Disability Abuse and Neglect Hotline
    Tel: 1800 880 052

  • QLife for LGBTIQA+SB people who may be experiencing family and domestic violence www.qlife.org.au
    Tel: 1800 184 527

  • Relationships Australia www.relationships.org.au
    Tel: 1300 364 277

  • If you are in immediate danger, call 111 and ask for the police

  • AreYouOK Helpline
    Tel: 0800 456 450

  • Elder Abuse Response Service
    www.officeforseniors.govt.nz/our-work/ raising-awareness-of-elder-abuse/elder-abuse-response-service
    Tel: 0800 32 668 65

New Zealand

  • If you or someone you know is in immediate danger, call 9-1-1.

  • If your area does not have a 9-1-1 service, call your local police emergency number

  • Hope for Wellness Helpline (available 24/7 to all Indigenous people across Canada)
    www.hopeforwellness.ca
    Tel: 1-855-242-3310

  • iHeal (free app for Canadian women who have experienced abuse from a current or past partner to find personalised ways to stay safe and be well)
    https://ihealapp.ca

Canada

USA